Automate your booking system with a voicebot
Automatically book visits and stays in your hotel, restaurant, salon or office with an intelligent voicebot that will take care of up to 80% calls at the reception desk.
Voice solutions in booking services
The booking voicebot will talk to your customers as freely as a receptionist. Thanks to our advanced AI technology for recognizing intentions, the booking bot will understand the caller regardless of the words they use. What’s more, it will answer the phone quickly and serve your customers 24 hours a day, 365 days a year.
5,000
Calls per minute 24/7/365 with a booking voicebot
AI
Our own AI intent recognition framework for smooth conversation and full data control
150+
Languages in which the AI voicebot talks to customers
What operations can a bot for booking appointments handle?
A voicebot will book a meeting date, a table in a restaurant, a hotel stay or travel tickets, and will also make changes to the reservation.
Books visits or stays on selected dates
Listens to the customer’s requirements and wishes
Provides information about the booking conditions
Sends SMSs with information about the reservation
Reschedules or cancels appointments
Reminds clients of the upcoming reservation
Answers various questions from clients
Conducts customer satisfaction surveys
Uupdates information in the CRM system
Streamline the booking process with an AI voicebot
Why should you automate
the booking process with a voicebot?
Benefits for the company
Benefits for the customer
Why a booking voicebot from Apifonica?
Answers instantly and 24/7/365
100% of calls answered
Doesn’t make mistakes and completes CRM
Implementation takes only a few days
Speaks in a nice, natural voice
It will adapt to your booking process
How to automate the booking process with a voicebot?
Frequently asked questions
How long does it take to implement a voicebot for reservations?
It depends on the complexity of the bot – for example, a voicebot for booking appointments with basic functionality can be implemented within 3–5 days. You get editable basic templates, a built-in speech synthesis and recognition toolkit, as well as SMS, local phone number, and basic reporting.
In some cases, customers need more personalized solutions – we offer a custom version of the voice assistant with conversation scenarios covering multiple event sequences. This type of voicebot can conduct conversations on many topics, understands many intentions, and its implementation may take from 3 to 5 weeks.
In some cases, customers need more personalized solutions – we offer a custom version of the voice assistant with conversation scenarios covering multiple event sequences. This type of voicebot can conduct conversations on many topics, understands many intentions, and its implementation may take from 3 to 5 weeks.
In which industries will a voicebot for booking appointments be useful?
A voicebot for automating the booking process will work well in any industry that accepts phone reservations – from hotels and restaurants, through clinics, offices, salons and workshops, as well as airlines and carriers, to offices and banks. A hotel voicebot will significantly relieve the reception desk, streamline processes and reduce costs, and will also make it easier for customers to communicate with the facility.
How much does it cost to automate reservations with a voicebot?
The cost of implementing a booking voicebot depends on the selected package, which covers a specific number of minutes and involves a monthly fee. Details of the variants and exact costs can be found in our price list.
What operations can a voicebot for booking appointments handle?
A voicebot is used to automate the booking process – its functions include providing information about possible dates, arranging, postponing and canceling visits and stays in the calendar, confirming dates by voice and via SMS/e-mail, and automatic completion of the company’s CRM system.
Does Apifonica provide support in implementing a voicebot for booking automation?
Yes, we provide full support – from the initial idea to launching the booking voicebot. In short, we will prepare everything for you. Moreover, our team of experts analyzes your business processes to provide you with an optimal solution based on your specific problems, needs and goals, which seamlessly integrates with your CRM.