Sender identity verification
We support RCS – new interactive messaging
RCS combines the simplicity of SMS with the interactivity of instant messaging, becoming an ideal tool for companies to build relationships with their customers.
What is RCS?
RCS (Rich Communication Services) is a solution designed specifically for the e-commerce and retail industries, enabling sending interactive multimedia messages that include images, videos, swipeable photo galleries and personalized CTA buttons, and feature a sender’s logo and branding.
RCS brings the shopping experience directly to customers’ smartphones, providing a complete customer journey in a single app: customers can make purchases, track their orders and rate their purchases directly from the message.
Main advantages of RCS technology
Interactive communication full of emotions
RCS messages are rich in content: they can include high-quality images, videos, as well as swipeable product galleries and CTA buttons.
Secure communication with sender verification
The recipient is assured that the message was sent by their favorite brand and not by a scammer.
Full control with reading confirmation
With RCS, you can see if the recipient has read it and the actions they performed, which will allow you to plan your campaigns.
SMS
Interactivity
Only text, links and static images
Sender verification
Scammers can impersonate real companies
Reading information
Campaign results cannot be tracked
RCS
Interactivity
Interactive forms – videos, galleries, buttons, surveys and more
Sender verification
The recipient is certain who the message sender really is
Reading information
Easy monitoring of the effects of activities
Want to discover the potential of the RCS format?
How can you take advantage of RCS?
Increase sales
RCS is a mini-storefront in your message box – you will directly reach customers with interactive and eye-catching offers, allowing you to increase conversions and sales.
Collect reviews
The process of reviewing purchases and services can be daunting – with RCS, the user can easily evaluate them with one click (and add their own comments), providing you with quick feedback.
Set appointment reminders
With RCS you will send automatic reminders, allowing customers to easily confirm or cancel appointments. In the message, you can also add a map and a reminder button.
Manage orders
RCS makes it easy to track orders real time and make changes (date, address and form of delivery) – the customer gets a notification of any new status and always knows where the package is.
Who can benefit from RCS?
E-commerce
RCS messaging is a complete shopping experience right in the customer’s message box – easy, quick and interactive.
Retail and services
Brick-and-mortar stores and service showrooms can also benefit from RCS: promote offers, collect feedback and confirm appointments.
Marketing
With RCS, you can create a complete, interactive and engaging advertising campaign in a simple and direct messaging format.
How does RCS ensure customer security?
Advanced encryption
Customer identity verification
Directly into the message box
Increase customer engagement with RCS!