Phone number masking
Protect your customers' personal phone numbers from
theft and inappropriate use
What is number
masking, and how
it works
masking, and how
it works
Phone number masking hides your customer's phone numbers from prying eyes, protecting them from misuse and facilitating personal data management.
01.
Apifonica links a temporary phone number (alias) to each customer's real number.
02.
To contact the customer, a staff member dials the alias. Apifonica redirects the call to the real number without exposing it to the caller.
03.
When a customer calls to a staff member, their number isn't exposed either.
04.
Every call made to and from temporary numbers gets logged and recorded.
20 mln
phone numbers
masked
masked
1 mln
temporary numbers
70+
direct connections
with local phone
number providers
with local phone
number providers
120
countries
No GDPR risks or ethical
concerns
Allow customers to communicate securely with vendors, drivers, or couriers. They'll never need to share their personal contact information.
Prevent revenue leakage
Phone number masking prevents parties from abandoning the platform and completing transactions elsewhere.
Tracking and analysis
Capture insights from your customers' interactions to improve user experience and strengthen your market positioning.
Privacy for your customer communications
Phone number masking secures privacy without interrupting communication.
Customer experience
Customers communicate freely when they know their phone numbers are protected from unwanted calls.
When can phone number masking
make a big difference?
Job sites
Classified services
International businesses, travel
Online dating, social networks
Taxi, deliveries, housekeeping & repair services
A customer
success story
32 500
inbound calls made per month
28 000
minutes per month of protected voice calls
1100
local landline numbers provided for dynamic assigning in the process of creating an order
80 000
API requests per month (creation of masked pairs)
Chama was created in November 2016 with the innovative idea of improving the LPG chain in Brazil. Today it connects thousands of resellers with millions of consumers.
1,264 resellers in Chama
6 regions of Brazil covered
29 000 iOS app downloads + 262 000 Android app downloads
Protect your customers
from unwanted calls
from unwanted calls