{"id":11113,"date":"2026-09-24T13:02:25","date_gmt":"2026-09-24T13:02:25","guid":{"rendered":"https:\/\/apifonica.com\/?p=11113"},"modified":"2026-09-24T13:02:25","modified_gmt":"2026-09-24T13:02:25","slug":"uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie","status":"publish","type":"post","link":"https:\/\/apifonica.com\/pl\/blog\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\/","title":{"rendered":"Uztelecom i Apifonica uruchomi\u0105 Centrum G\u0142osowe AI w Uzbekistanie"},"content":{"rendered":"<p class=\"has-medium-font-size wp-block-paragraph\">Platforma Agent\u00f3w AI od Apifonica zostanie wdro\u017cona na infrastrukturze Uztelecom, a zbudowane na niej us\u0142ugi g\u0142osowe b\u0119d\u0105 p\u00f3\u017aniej dost\u0119pne dla ca\u0142ego rynku. Projekt og\u0142oszono 23 wrze\u015bnia podczas forum operatora \u201eSztuczna inteligencja &#8211; infrastruktura dla biznesu przysz\u0142o\u015bci&#8221;, zorganizowanego w ramach ICT Week Uzbekistan 2026.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sztuczna inteligencja nie jest ju\u017c tematem eksperyment\u00f3w. Wed\u0142ug McKinsey 88% firm na \u015bwiecie ju\u017c z niej korzysta, a rynek chmurowy ur\u00f3s\u0142 do 143 miliard\u00f3w USD w jednym kwartale 2026 roku &#8211; wi\u0119cej ni\u017c w ca\u0142ym 2020 roku. Uztelecom ma ju\u017c gotowy fundament pod ten rozw\u00f3j. Podczas ICT Week firma uruchomi\u0142a dwa centra danych, a do ko\u0144ca roku planuje pi\u0119\u0107. Wszystkie maj\u0105 certyfikat Tier III, a dane klient\u00f3w korporacyjnych pozostaj\u0105 w kraju. Nowy projekt b\u0119dzie rozwijany na tym fundamencie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Co powstanie z Apifonica<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Centrum stanie si\u0119 cz\u0119\u015bci\u0105 transformacji cyfrowej Uztelecom. AI pomo\u017ce firmie podnie\u015b\u0107 obs\u0142ug\u0119 klient\u00f3w ko\u0144cowych do poziomu najlepszych \u015bwiatowych praktyk. Obs\u0142uga abonent\u00f3w przejdzie na AI, a Agenci AI przejm\u0105 pierwsz\u0105 lini\u0119 wsparcia w najwi\u0119kszym contact centre w kraju. Po sprawdzeniu rozwi\u0105zania w dzia\u0142aniu, zostanie ono zaoferowane firmom, kt\u00f3re b\u0119d\u0105 mog\u0142y kupowa\u0107 Agent\u00f3w G\u0142osowych jako us\u0142ug\u0119.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CEO i za\u0142o\u017cyciel Apifonica Denis Shirokii oraz Kristaps Nelsons pojechali do Taszkentu, aby podpisa\u0107 memorandum. Podczas forum Nelsons wyg\u0142osi\u0142 prelekcj\u0119 zatytu\u0142owan\u0105 \u201eJak AI zmienia do\u015bwiadczenie klienta w call center&#8221;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"735\" data-src=\"https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.10.59-1-1024x735.jpeg\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-11114 lazyload\" role=\"none\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"735\" src=\"https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.10.59-1-1024x735.jpeg\" alt=\"\" class=\"wp-image-11114\" role=\"none\" srcset=\"https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.10.59-1-1024x735.jpeg 1024w, https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.10.59-1-300x215.jpeg 300w, https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.10.59-1-17x12.jpeg 17w, https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.10.59-1-767x551.jpeg 767w, https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.10.59-1.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201eCo druga rozmowa z klientem ko\u0144cowym jest ju\u017c obs\u0142ugiwana przez sztuczn\u0105 inteligencj\u0119. Agent AI rozwi\u0105zuje do 65% wszystkich przychodz\u0105cych zg\u0142osze\u0144 wsparcia. On nie tylko odpowiada, on rozwi\u0105zuje spraw\u0119. Wyci\u0105ga kart\u0119 klienta, sprawdza saldo i wprowadza zmiany. Sprawa zostaje rozwi\u0105zana od razu, w ci\u0105gu kilku minut&#8221;<\/em> &#8211; powiedzia\u0142 Nelsons.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"722\" data-src=\"https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.11.03-1-1024x722.jpeg\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-11115 lazyload\" role=\"none\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"722\" src=\"https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.11.03-1-1024x722.jpeg\" alt=\"\" class=\"wp-image-11115\" role=\"none\" srcset=\"https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.11.03-1-1024x722.jpeg 1024w, https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.11.03-1-300x211.jpeg 300w, https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.11.03-1-768x541.jpeg 768w, https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.11.03-1-17x12.jpeg 17w, https:\/\/apifonica.com\/wp-content\/uploads\/2026\/09\/photo_2026-09-24-14.11.03-1.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Platforma Apifonica obs\u0142uguje ponad 150 j\u0119zyk\u00f3w, z automatycznym wykrywaniem j\u0119zyka rozm\u00f3wcy podczas rozmowy. Projekty enterprise zazwyczaj wdra\u017caj\u0105 oko\u0142o dziesi\u0119ciu j\u0119zyk\u00f3w. Nie chodzi o zast\u0119powanie konsultant\u00f3w. Wed\u0142ug McKinsey mniej do\u015bwiadczeni pracownicy korzystaj\u0105cy z asystenta AI s\u0105 o 34% bardziej produktywni i rozwi\u0105zuj\u0105 sprawy dwa do trzech razy szybciej. Maszyna przejmuje rutynow\u0105 prac\u0119, a z\u0142o\u017cone zg\u0142oszenia pozostaj\u0105 przy ludziach.<\/p>","protected":false},"excerpt":{"rendered":"<p>Uztelecom i Apifonica \u0142\u0105cz\u0105 si\u0142y, aby stworzy\u0107 nowoczesne Centrum G\u0142osowe AI w Uzbekistanie. Platforma Agent\u00f3w AI firmy Apifonica, wdro\u017cona na infrastrukturze Tier III Uztelecom, zautomatyzuje pierwsz\u0105 lini\u0119 wsparcia w najwi\u0119kszym call center w kraju &#8211; rozwi\u0105zuj\u0105c natychmiast do 65% zg\u0142osze\u0144 klient\u00f3w &#8211; a nast\u0119pnie zaoferuje us\u0142ugi g\u0142osowe AI przedsi\u0119biorstwom w ca\u0142ym kraju.<\/p>","protected":false},"author":4,"featured_media":11109,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"apf_read_time":"2 min","cs_pill":"","cs_title_html":"","cs_s1v":"","cs_s1l":"","cs_s2v":"","cs_s2l":"","cs_s3v":"","cs_s3l":"","footnotes":""},"categories":[140],"tags":[],"apf_lang":[147],"class_list":["post-11113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","apf_lang-pl"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/apifonica.com\/pl\/blog\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\/\" \/>\n<meta name=\"author\" content=\"Darija Fjodorova\" \/>\n<meta name=\"twitter:label1\" content=\"Napisane przez\" \/>\n\t<meta name=\"twitter:data1\" content=\"Darija Fjodorova\" \/>\n\t<meta name=\"twitter:label2\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/\"},\"author\":{\"name\":\"Darija Fjodorova\",\"@id\":\"https:\\\/\\\/apifonica.com\\\/#\\\/schema\\\/person\\\/f27ec3e5fa5accc9698086fa416139e1\"},\"headline\":\"Uztelecom i Apifonica uruchomi\u0105 Centrum G\u0142osowe AI w Uzbekistanie\",\"datePublished\":\"2026-09-24T13:02:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/\"},\"wordCount\":386,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/apifonica.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/apifonica.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/photo_2026-09-24-14.10.51.jpeg\",\"articleSection\":[\"Og\u00f3lne\"],\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/\",\"url\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/\",\"name\":\"Uztelecom i Apifonica uruchomi\u0105 Centrum G\u0142osowe AI w Uzbekistanie - Apifonica\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/apifonica.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/apifonica.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/photo_2026-09-24-14.10.51.jpeg\",\"datePublished\":\"2026-09-24T13:02:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\\\/\\\/apifonica.com\\\/pl\\\/blog\\\/uztelecom-i-apifonica-uruchomia-centrum-glosowe-ai-w-uzbekistanie\\\/#primaryimage\",\"url\":\"https:\\\/\\\/apifonica.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/photo_2026-09-24-14.10.51.jpeg\",\"contentUrl\":\"https:\\\/\\\/apifonica.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/photo_2026-09-24-14.10.51.jpeg\",\"width\":1280,\"height\":853,\"caption\":\"A business meeting with two men seated at a table in front of a large Uztelecom display. 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