Cloud PBX

Cloud PBX for modern business telephony

Replace legacy phone systems with a Cloud PBX that runs on our own German telecom backbone. Professional business communication, without hardware, software or on-site installation.

Business telephony has moved to the cloud. Apifonica Cloud PBX runs on All-IP technology and infrastructure we own, so you get dependable voice quality, the full set of business calling capabilities and cloud reliability on a predictable monthly per-extension price.

Trusted cloud telephony

What is Cloud PBX?

Cloud PBX (Private Branch Exchange) is a virtual business phone system that operates over the internet. Instead of relying on physical telephone hardware, it connects internal and external calls through the public switched telephone network (PSTN), so your team can work from anywhere with an internet connection.

Cloud PBX includes the core business telephony capabilities: voicemail, call forwarding, conference calling, internal extensions, call routing and remote access from any location. Whether employees work from the office, home or while travelling, they stay reachable on one business phone system.

Cost-efficient business telephony

No hardware to own or maintain

Replace or complement legacy analogue and ISDN systems with a cloud PBX that needs no telephone hardware and no network equipment. All you need is a standard broadband connection.

Professional Cloud PBX, with:

Benefits

Why Apifonica Cloud PBX

Lower operating costs

No spend on telephone hardware or maintenance. Per-extension pricing you can forecast.

Communicate without limits

Make voice calls worldwide and connect multiple offices securely over VPN.

Always current

Your phone system is maintained and updated in the cloud, which cuts IT overhead and reduces downtime.

Work from anywhere

Reach call history, customer information and every telephony capability from any compatible device.

Scale as your business grows

Add or remove users and capabilities whenever you need to, without lengthy installations or long-term commitments.

Additional strengths

Ready to use immediately

Get started in minutes

Setting up your Cloud PBX takes a few minutes and needs no technician. Connect a SIP-compatible desk phone, or use a SIP softphone such as Zoiper or Bria or the built-in Browser Phone for Chrome. Enter your SIP account credentials and your business phone system is ready.

Flexible pricing

Cut telephony costs by up to 50%

Manage extensions and employees through an online administration portal. Add new users or remove unused connections whenever you need to. With pay-as-you-go pricing you pay only for the connections you actively use.

Included: flexible user management, no maintenance fees, no long-term contracts, online administration and clear pricing.

Number porting is completely free of charge.

Features

Over 100 business telephony capabilities included

Apifonica Cloud PBX gives your business more than 100 built-in telephony capabilities, with no additional hardware or software. The platform is maintained continuously and works from the office, home or on the road, on any IP-enabled device: SIP desk phones, desktop softphones and smartphones.

User management

Manage users and settings through a straightforward online interface; employee self-service portal; online profile editing; internal extensions.

Call routing and handling

Route calls to keep your team reachable: sequential and parallel call forwarding, call groups, individual routing plans, callback functions, waiting queues, call waiting, transfer, hold and brokering, redial, call timers.

Collaboration

Support communication across your business: three-way conferencing, voicemail, fax send and receive, telephone announcements, DTMF menus.

Caller management

Control how calls are handled: Caller ID (CLIP), Caller ID blocking (CLIR), individual caller signalling, individual hold music, number blocking, blocklists, Do Not Disturb (DND).

Monitoring and reporting

See call activity and performance: real-time statistics, voice recording, alerts after a maximum number of calls, notifications for unsuccessful calls, email notifications for incoming calls, Telecom API notifications.

Integrations and connectivity

Connect Cloud-PBX to your existing systems: Voice API, integration with your own business systems, SIP trunk support, compatibility with any IP phone or SIP softphone.

International Cloud PBX

One phone system for global teams

Cloud PBX serves headquarters, branch offices and international teams from one platform. Use geographic landline numbers in over 100 countries to hold a local presence in each market while you manage every location centrally. Numbers connect directly to your Cloud PBX, so incoming calls can be routed internally or forwarded to contact centres, announcements, SIP trunks or individual routing destinations.

How it works

Order your Cloud PBX in three steps

Choose your Cloud PBX solution

Configure your users and phone numbers

Go live

Your Cloud PBX is activated quickly, so your business can make and receive calls without delay.

Secure & compliant

Built for regulated industries

Cloud PBX is operated by Apifonica (SmartTel Plus OU, Estonia, EU) with our German group entity TENIOS GmbH, a licensed telecom carrier registered with BNetzA, the German Federal Network Agency. The platform runs under an ISO/IEC 27001:2022-certified information security management system.

PCI DSS SAQ A is attested, and GDPR compliance is supported by documented Data Processing Agreements and Technical and Organisational Measures. All data stays within EU/EEA infrastructure hosted in Frankfurt, Germany, backed by a 99.95% SLA.

Talk to our experts

Schedule a meeting to review your telephony setup and plan your voice infrastructure

After submitting the form, you will receive a response within one business day.

30 minute discovery session

A focused discussion on your current telephony, call volumes and the markets you operate in.

Live platform walkthrough

See how SIP Trunk, Cloud-PBX, ACD and the Voice API work with your existing phone system.

Migration discussion

Review number porting, connection to your PBX or contact centre software and rollout timeline.

Our clients

Trusted by businesses worldwide

Information

Frequently asked questions about Cloud PBX

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Does Cloud PBX support remote and hybrid working?

Yes. Employees keep the same business phone number in the office, at home or while travelling, as long as they have an internet connection. Voicemail, call forwarding and mobile access help keep calls from being missed.

What does Cloud PBX cost?

Apifonica Cloud PBX offers clear pricing: €2.90 per extension per month; International calls from €0.02 per minute depending on destination. There are no extra charges for hardware, software, licences or support contracts. The solution stays fully scalable, with high voice quality and hosting in Germany.

Can Cloud PBX integrate with existing business systems?

Yes. Cloud PBX integrates with your existing IT environment: CRM systems for automatic customer identification, ERP platforms, ticketing systems, VPN connectivity between office locations and Voice API integration with custom applications. These integrations improve reachability and support collaboration across distributed teams.

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Ready to transform your business communication?

Join modern businesses using Apifonica’s Cloud-PBX to streamline operations, cut costs, and enable seamless global connectivity - no hardware required.